Our Policies

Payments

We accept the majority of our orders through our secure website. We can also accept orders through e-mail.  Payments will be processed through either Paypal or by direct payment on the website.  We do not accept international orders at this time.

Sales Tax

All Michigan residents will be charged a 6.00% sales tax.

Shipping

We ship within the United States, including Alaska and Hawaii.  We do not ship internationally at this time.  All in-stock orders will be shipped out within 2 business days.  Business days are defined as Monday - Friday, and do not include holidays. 

FREE shipping applies to any order over $100 (product subtotal prior to sales tax).

Local:  Customers that reside within 20 miles of our business address will receive free delivery.  Choose "local" at checkout.

Standard:  We ship mainly through USPS Priority Mail, however for large and heavy orders, we will use FedEx Ground.  Shipping times can vary between 2 and 10 days.  Shipping costs are as follows and will be automatically applied during checkout.

Order Amount        Shipping Cost

$0 - $25               $2.50

$25 - $50              $4.00

$50 - $75              $5.50

$75 - $100            $7.00

over $100              FREE

Order Tracking

Orders shipped via USPS and Fed-Ex will receive a tracking number, however the USPS tracking system usually only gives a delivery confirmation with no en route information. 

Returns

We accept returns of all unused and unwashed products within 30 days of receipt.  Shipping charges are non-refundable.  Return shipping will be the responsibility of the customer (unless the return is because of an error on our part, in this case please contact us for return instructions). 

Privacy Policy

Your privacy is very important to us and we take great care in protecting your personal information.  Your information is used only for the purpose of your order.  We will not sell or transfer your personal information, billing information or e-mail address to a thirdy party.  We may use your e-mail address to send you monthly product and website updates.  If you do not want to receive our montly newsletter, please indicate this in the comment box during checkout.